We're Polly and Elliott
and we're probably your neighbours.
Our StoryGood Neighbour Marketing is a boutique marketing agency based in Cochrane, Alberta. We work with small businesses across Cochrane, Calgary, Canmore, and Banff who are tired of marketing that feels overwhelming, overpriced, or disconnected from what they actually do.
We started this because we kept seeing the same thing: great local businesses with bad marketing. Not because the owners didn't care - but because they didn't have the time, the budget, or the right team behind them.
That's what we're here to fix.
The A Team
Polly Payne
Founder & Marketing StrategistPolly brings over a decade of experience across hospitality, events, content creation, and brand storytelling. Originally from the UK and having spent years in Vancouver's fast-paced business scene, she landed in Cochrane and found exactly the kind of community she'd always wanted to help grow.
Her background spans social media management, brand development, content planning, and photography - but what sets her apart is the ability to see the whole picture. She doesn't just make things look good. She makes them work.
Polly founded Good Neighbour Marketing with one mission: to make marketing feel like a helping hand for the businesses that make our community feel like home.
When she's not building marketing strategies, you'll find her doing Pilates & Yoga, reading or gardening.
Elliott spent 10 years in professional kitchens and another 5 as a tech consultant for restaurants - which means he understands the hospitality industry from the inside out. He knows what it's like to run a restaurant at full tilt, what owners actually need, and what they definitely don't have time for.
That experience now translates into something rare in the marketing world: someone who can walk into a food, hospitality, or trade business and immediately understand the pressures, the pace, and the priorities.
With a background in sales leadership and operations, Elliott leads client relationships at Good Neighbour; making sure every project stays on track, every client feels heard, and every strategy actually makes sense for the business it's built for.
When he's not talking shop with clients, you'll find him playing piano or guitar, at jiu jitsu or fixing things.
Client StrategyElliott English
Why Good Neighbour?
The name isn't an accident.
We live here. We shop at your store, eat at your restaurant, recommend your services to our friends. When a Cochrane business grows, we feel that - because it makes the community we're part of a little bit better.
Good marketing shouldn't feel like something done to your business by people who don't know it. It should feel like a conversation with someone who genuinely wants you to win.
That's the kind of agency we built.
What It’s Like To Work With Us
We're direct. We'll tell you what we think will work and what won't…even if it's not what you want to hear. You'll always know where your project stands.
We're local. Not just geographically. We understand the Cochrane and Calgary markets because we're embedded in them.
We're lean on purpose. You work with us directly; not an account manager, not a junior staffer, not a ticket system. If you email us, Polly or Elliott replies.
We're honest about fit. If we don't think we're the right agency for you, we'll tell you that too. We'd rather refer you to someone better than take your money and underdeliver.
Ready to meet us properly?
Book a free 30-minute call. We'll ask about your business, you can ask us anything, and we'll be straight with you about what we think would actually help.